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SEBI circular on Online Resolution of Disputes in the Indian Securities Market dated 31st July 2023
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For Physical shareholders

If you have any dispute against the Company or the Registrars and Share Transfer Agent  (RTA) on delay or default  in processing your request as per SEBI Circular Dated May 30, 2022, you can file for Arbitration with Stock Exchange. For More Details, please see the following web links of the Stock Exchange:



In reference to the the Securities and Exchange Board of India Circular No. SEBI/HO/MIRSD/MIRSD_RTAMB/P/CIR/2021/655 dated 3 November, 2021 read with SEBI Circular No. SEBI/HO/MIRSD/MIRSD_RTAMB/P/CIR/2021/687 dated 14" December, 2021 (the “SEBI Circulars”) SEBI has directed that the Listed Companies and their Registrar and Share Transfer Agents (RTA) to collect requisite documents for mandatory updating of PAN, KYC details viz., postal address with PIN, Mobile Number and E-mail address, Bank Account details (Bank name and branch, bank account number,MICR, IFSC Code) Specimen and Nomination details of all shareholders holding shares in physical form and also compulsory linking of PAN and Aadhar by all shareholders. In this connection it may please be noted that unless the shareholders furnish such KYC details within 31.03.2023, their folios will be frozen by the RTA as per the directive of SEBI and no service request received from the shareholders can be entertained by the Company/RTA. Such frozen securities shall be referred by the Registrars or the Company to the Administering Authority under the Benami Transactions (Prohibition) Act, 1988 and/or Prevention of Money Laundering Act, 2002, in case they continue to remain frozen as on December 31, 2025. Therefore, in order to avoid freezing of folios, all the shareholders are requested to comply with the following procedure and send the requisite documents as soon as possible. The forms for the same can be downloaded from

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Standard Operating Procedures (SOP) for dispute resolution under the Stock Exchange arbitration mechanism for disputes between a Listed Company and/or Registrars to an Issue and Share Transfer Agents (RTAs) and its Shareholder(s)/Investor(s)
Form ISR-1: Request for registering pan, KYC details or changes / updation

Form ISR-2: Confirmation of Signature of securities holder by the Banker

Form ISR-3: Declaration Form for Opting-out of Nomination by holders of physical securities

Form ISR-4-Request for issue of Duplicate Certificate and other Service

Form No. SH-13-Nomination Form
Form No. SH-14-Cancellation or Variation of Nomination
NACH Mandate Form
Form 15G
Form 15H
Form 10F